Frequently Asked Questions

Everything you need to know about your Duck World experience.

What is the standard shipping timeframe?

We offer worldwide shipping. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on your location.

How do I determine my correct size?

Each product page features a detailed size guide. We recommend measuring a similar garment you already own and comparing it to our specifications for the perfect fit.

What is your return and exchange policy?

We accept returns and exchanges within 30 days of delivery, provided the items are unworn, unwashed, and have all original tags attached.

Are your materials sustainably sourced?

Yes, Duck World is committed to ethical fashion. We use organic cotton and recycled polyester in over 80% of our collections to minimize our environmental footprint.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

How can I track my order?

Once your order ships, you will receive an email containing a tracking number and a link to monitor your package's journey in real-time.